Before You Look Up
Have your Case ID ready.
No Login Required
Case status lookups are open to providers. You only need the Case ID issued when the pre-certification request was submitted.
Lost Your Case ID?
For Pre-Certification & Eligibility Details Call: 844-500-8729. Our team can locate the case with the member and service details.
Need to Submit a New Case?
Submit a pre-certification request for items such as inpatient, outpatient, and diagnostic testing. No login required.